Kait Wendehorst

We’re unable to share specific details regarding your client's SBLI underwriting decision. The client is ineligible due to answers provided in the application.While there are some factors that may ...

You are able to download most carrier applications through Navigator. For some carriers, you are only able to download through the specific carrier agent portal:Here is the: Banner Life Application...

To check if you have a writing number for a carrier in HQ, follow these steps: (You may be appointed with the carrier already, but the writing number/code isn't present in HQ yet) Navigator syncs l...

A Carrier Ineligible status is usually the result when the replacement question is answered as "Yes". You can not replace an existing policy with this product. This will result in a decline and the...

Usually, the reason for a case to be caught in Approved Status is due to a pending Licensing appointment or an outstanding amendment/requirement for the client to sign. This can lock applications w...

This error is commonly a result of bad cached data in the submission. Please clear the cache/cookies on your browser, then open Navigator again to see if the page now loads. Be sure to access Navig...

If the agent has the policy number, the SBLI team can look up the case immediately. Cases appear in business summary the next day and are uploaded nightly at 11pm EST.You can view the policy throug...

After the agent and client have completed the signature process, the client will receive an email fromSBLI to register on my.sbli.com. Once registered, the client has the ability to view and downlo...

Your e-app link and agent platform will work from your mobile phone.

On an MIB report, it does not state the decision of an application. However, there are certain detailsof the application that will be disclosed to the MIB. So, if a client indicates a certain healt...